How Remote Contextual Inquiry Got Us Up-Close with Users

Wednesday June 4, 2008

TechSmith, Okemos, MI

Joanna Markel and Serena Rosenhan, ProQuest

As members of the User Experience Design team at ProQuest, a company that produces information products for libraries, we wanted to know more about how our users approach research. While we routinely conduct usability tests and evaluations as part of our product development processes, we needed a new method to help us answer questions about the tasks and situations for which our products are designed. We turned to contextual inquiry and designed and conducted a series of field observations of college students doing library research. After conducting 13 rather time-consuming in-person observations, we modified our methods to remote online observations and quickly discovered that there were unexpected benefits to this approach in addition to time-savings.
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Spider Controls: A New GUI Paradigm

Thursday May 8, 2008

Farmington Hills, MI

Abstract

Stan Driskell presents Spider Controls, a new paradigm for the design of graphic user interfaces (GUIs) based on a universal graphic that displays menu, list/combo box, toolbar, palette, and dialog box options in a common format. This universal graphic makes it easy to embed any type of control, including list boxes, spin buttons, radio buttons, and check boxes.
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Refresh Detroit “Show and Tell”

Wednesday, April 23

Ann Arbor Public Library

It’s our demo night, where people in the audience are invited to “show and tell” their latest creation, design, application, or a cool tool they’ve discovered that’s made their life easier. Each person has five minutes to present and answer questions. Demo night is a great opportunity to share your work, see what others have been working on, and get feedback on works in progress.

Interested in demoing your work? RSVP on the Refresh Detroit website.

Internet User Experience 2008

Monday, March 31st – Wednesday, April 2nd

Ann Arbor, MI

The Michigan Chapter of the Usability Professionals Association is collaborating with Washtenaw Community College’s Internet Professional Program, User Experience Network (UXnet), Refresh Detroit, and a growing list of others to sponsor the fourth annual Internet User Experience event – IUE2008 in Ann Arbor Michigan March 31-April 3, 2008.
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