Making Hospitals Safer

Wednesday, March 4, 2009, 6-8:30PM (Food and networking at 6, Program at 7)

VA National Center for Patient Safety in Ann Arbor, MI

An engaging talk on the role of human factors engineering in making medical devices safer and a tour of the National Center for Patient Safety’s hands-on museum of medical devices. Brought to you by The Michigan Usability Professionals’ Association and the University of Michigan student chapter of the Human Factors and Ergonomics Society.

Often, healthcare professionals develop clever and creative workarounds when devices, equipment or architecture are not quite suitable. In other words, they become accustomed to making the hand fit the glove rather than demanding that the glove be designed to fit the hand. The VA National Center for Patient Safety (NCPS) has a hands-on collection of medical devices and equipment that came about to help convince clinicians that they didn’t have to accept these faulty designs. It provides an understanding of the principles that support designing systems for the way humans are built and how we function cognitively and physically.

Linda Williams will talk about how human factors engineering guides the NCPS approach to patient safety and will lead a tour through the hands-on collection.

If you come to this meeting you’ll leave determined never to enter the hospital because your sense of the risk involved will have been heightened. You’ll also leave reassured that through the application of principles of human factors engineering, real changes are being made.
About the Speaker

Linda is a member of the team at VA National Center for Patient Safety, serving initially as computer specialist, now part of program operations with the central focus of development and implementation of
patient safety curriculum for physicians. Linda teaches an introductory human factors engineering session at faculty development workshops and is co-director of the patient safety fellowship program. She also is involved in the practical application of usability principles to medical devices and software. Linda holds an
undergraduate nursing degree from the University of California at Los Angeles and an M.S.I. degree from the University of Michigan’s School of Information, a degree tailored to medical informatics with emphasis
in human computer interaction. http://www.patientsafety.gov

WHEN:

Thursday March 4, 2009
6:00-8:30PM (Food and networking at 6, program at 7)

WHERE:

National Center for Patient Safety

24 Frank Lloyd Wright Drive, Lobby M
Ann Arbor, MI 48106

Map the location:
<http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date=&ttype=&q=24+Frank+Lloyd+Wright+Drive+ann+arbor+m

From US-23, take exit 41 for Plymouth Road. Turn left (east) and then turn left at Earhart Road. Turn left onto Frank Lloyd Wright Drive.

COST:

HFES Chapter Members – No Charge
Michigan UPA Members – $10
Full-time students – $5
People actively job seeking – $5
All others – $20

REGISTER:

Please RSVP to events@miupa.org

Making Hospitals Safer

Wednesday, March 4, 2009, 6-8:30PM (Food and networking at 6, Program at 7)

VA National Center for Patient Safety

Ann Arbor, MI

An engaging talk on the role of human factors engineering in making medical devices safer and a tour of the National Center for Patient Safety‘s hands-on museum of medical devices. Brought to you by The Michigan Usability Professionals’ Association and the University of Michigan student chapter of the Human Factors and Ergonomics Society.

Often, healthcare professionals develop clever and creative workarounds when devices, equipment or architecture are not quite suitable. In other words, they become accustomed to making the hand fit the glove rather than demanding that the glove be designed to fit the hand. The VA National Center for Patient Safety (NCPS) has a hands-on collection of medical devices and equipment that came about to help convince clinicians that they didn’t have to accept these faulty designs. It provides an understanding of the principles that support designing systems for the way humans are built and how we function cognitively and physically.

Linda Williams will talk about how human factors engineering guides the NCPS approach to patient safety and will lead a tour through the hands-on collection.

If you come to this meeting you’ll leave determined never to enter the hospital because your sense of the risk involved will have been heightened. You’ll also leave reassured that through the application of principles of human factors engineering, real changes are being made.

About the Speaker

Linda is a member of the team at VA National Center for Patient Safety, serving initially as computer specialist, now part of program operations with the central focus of development and implementation of patient safety curriculum for physicians. Linda teaches an introductory human factors engineering session at faculty development workshops and is co-director of the patient safety fellowship program. She also is involved in the practical application of usability principles to medical devices and software. Linda holds an undergraduate nursing degree from the University of California at Los Angeles and an M.S.I. degree from the University of Michigan’s School of Information, a degree tailored to medical informatics with emphasis in human computer interaction. www.patientsafety.gov

Location

VA National Center for Patient Safety
20255 24 Frank Lloyd Wright Drive, Lobby M
Ann Arbor, MI
48106

User Experience Design Techniques for Agile Teams

When: February 25, 2009. Time: Noon – 5:00 PM
Where: Work Play Space, 941 Wealthy Street SE, Grand Rapids, MI 49506

Following the regular XP West Michigan meeting will be this special registration-only workshop. Reserve your seat now at http://xpwestmichigan.org/pages/UserExperienceDesignWorkshop

The objective of user experience design (UE) is to deliver a satisfying overall experience as a result of a person’s interactions with a particular product or service. User experience designers perform user
research and usability tests, develop models of users, their attitudes, needs and behaviors and translate this intelligence into useful stories, sketches and prototypes. UE activities can inform and support an Agile development process.

User experience designers share many values with Agile developers. By changing the language of product definition from “features” to “user stories” Agile helps product teams focus on the value the product delivers to real people, rather than the technology used to deliver that value. By bringing people together to play the planning game, Agile makes it possible for developers to ask product managers “what do you mean by that?” and for product managers to ask “this seems easy, why
will this take so long? Agile developers and UE designers both want to solve real-world problems and value solutions over theory.

Even if you don’t have a UE specialist on your team, you can benefit from knowing more about UE methods. Please join Lane Halley for a survey of UE techniques, adapted for Agile teams. Through a combination of lecture and hands-on exercises, you will increase your understanding of UE methods and gain useful techniques you can use immediately.

In this half-day workshop, you will learn how to:

  • Choose appropriate UE techniques for your team and project
  • Successfully collaborate with diverse teams
  • Understand who your “user” is, and what he or she values
  • Create compelling design concepts that are shared by the entire
    team
  • Translate design concepts into smaller user stories that can be
    implemented
  • Prioritize and sequence product construction, without losing sight
    of the “big picture.”

This workshop is appropriate for people working on Agile teams, or anyone interested in a hands-on workshop in UE techniques.

About the presenter:

Lane Halley is a Principal Design Consultant with Cooper in San Francisco, CA. Her career spans the formative years of the interaction design profession. Prior to joining Cooper in 1997, Lane worked in
marketing, training development, technical account management and product management roles at SSC, Microsoft, Mindscape and SenSage. While at Cooper, she has helped companies ranging from start-ups to large corporations create compelling design solutions for enterprise and consumer applications, websites and devices and is a popular teacher of CooperU courses. Lane believes that interaction design is a bridge between product management and development, and that user experiencedesign informs and enhances Agile product development.

XPwm Meeting – UE and Agile: Two Great Tastes that Taste Great Together

Where: Work Play Space, 941 Wealthy Street SE, Grand Rapids, MI 49506

Free talk: February 24, 2009, 6:00 pm – 8:00 pm

Agile is very popular, and has produced successful products. However, even highly-functional Agile teams can fail because a successful product is more than just well-executed technology delivered on time. Many core Agile techniques (e.g. peer programming, integrated testing, refactoring) are focused on effective development. Often, Agile projects are staffed exclusively with people who write code. How does the Agile process best integrate the contributions of business stakeholders, and other team members? Even if there’s someone on the team who knows and represents the customer, what do you do when you have multiple customers? How do you know that your product will deliver a coherent user experience over time as it evolves? How do you balance feedback from team members and users so you can correctly prioritize and sequence user stories?

In this talk, Lane will draw on her experience with Agile teams to share how user experience design methods contribute to Agile projects and how UE activities can be coordinated with Agile development activities.

RSVP’s are appreciated for balancing snacks and seating.

Please click here to RSVP (yes, no, maybe):
http://xpwestmichigan.org/

This free talk will be followed by a workshop on User Experience design.

Introduction to Usability: An Interactive Discussion

Tuesday February 10, 2009, 6-8:30PM (Food and networking at 6, Program at 7)

Quicken Loans in Livonia, MI

If you are interested in learning the basics and benefits of user centered design and how to introduce it into your organization, then Introduction to User Centered Design is your chance! Mike Beasley, User Experiologist at Pure Visibility and the president of the Michigan UPA, and Dave Mitropoulos-Rundus, Owner and Principal of UsableWorld, will lead a discussion that gives you the opportunity to pose your questions to a couple of user experience experts. You can learn about such things as:

  • What IS Usability? Can you touch it? Can you measure it?
  • How can you incorporate it into your organization?
  • “Usability,” “User Experience,” “Human Factors,” “Information Architecture?” What’s the deal with all these names?
  • What can my website analytics tell me about the usability of my site?
  • How you can use user tasks and goals to organize your website.

After an introduction to the basics of usability, they will open the floor to questions. You will set the agenda for this discussion through the questions you bring, so come prepared!

Location

Quicken Loans
20255 Victor Parkway
Livonia, MI 
48152