Stickies, Standups, and Skyscrapers: A UX Case Study in Collaboration and Communication

JSTOR, 301 East Liberty Street, Ann Arbor, MI 48104

Wednesday, March 6, 6pm

What do stickies, standups, and skyscrapers have in common?  Books at JSTOR!

The introduction of Books at JSTOR involved developing new business models to support a new product, immersion in agile methodology, and usability testing and design jams to bridge both geographical and communication gaps. Our team journeyed from standard UX best practices down into the development weeds, up into the strategic stratosphere of our Manhattan-based stakeholders… and back again!

This case study will examine how various UX methods were used to bridge the gulf between the very specific sprint-sized work in an agile environment to the holistic view of the project, with a focus on lessons learned and thoughts about how to improve on our next adventure.

If you are a UX practitioner (whether you do design or user research) and you work in an Agile environment, or are curious about working with Agile, this talk is for you!

About Our Speaker

Tonya McCarley

Tonya McCarley found the field of User Experience by accident in grad school and never looked back.  She was always of the belief that she was a “bad user” and was surprised to learn that it might not be only her.  It just might be the design of the system.  She found her calling! Since that moment, Tonya has enjoyed bringing experiences from her former career in sales to the challenges presented in user experience.

She has been an Information Architect and is now a User Experience Strategist.  She’s been called helpful, annoying, overly enthusiastic, clueless, a pain in the ass, and an asset to the organization.  Through it all, she keeps beating the drum for the user’s experience.

She lives in rural Michigan and is out numbered by the “boys”: her husband, young son, 3 dogs and a guinea pig.


Wednesday, March 6
6:00 PM — Networking
6:45 PM — Announcements
7:00 PM — Speaker
8:30 PM — Wrap up and more networking


JSTOR, Ann Arbor

Google Map

There is an underground public parking structure across from the downtown library (enter on 5th street).


Current students $5
Usability Professionals’ Association members $10
All others $20


Register online at Guestlist so we know who’s coming and how to plan for refreshments. We’ll also take payment (cash or check) at the door. Questions? Email events {at} michiganupa dot org.