Start a UX Movement at Your Company

Strategies and tactics for starting and fueling a user-centered movement inside your company.

Wednesday, October 28, 6:00 PM – 8:30 PM

ProQuest, Ann Arbor

Selling user experience for internal corporate systems–where overall user experience standards are often lower than external-facing systems–can be an incredibly difficult challenge. Brian will showcase strategies and tactics to help start and keep a user-centered movement inside your company. Brian spent several years developing Web-based applications and then employing user experience methods with internal systems while successfully evangelizing user experience at Pfizer, Inc.

Brian Phelps has been designing and researching systems for more than 10 years, with over 8 years of experience in user-centered design techniques, including usability testing, heuristic evaluation, user interface design and development, field usability studies, and contextual inquiry. Among the products and services Brian has evaluated as a consultant at Tec-Ed are consumer-oriented wireless phone websites, an in-home wireless hardware product, Web-based educational systems, a volunteer organization’s website, e-commerce workflow, virtual desktops, a test authoring system, and alternative Web-based survey designs. His clients include Campbell-Ewald, McAfee, ETR Associates, VMware, Nextivity, McGraw-Hill, Seagate, Chrysler, IEEE, RightNow Technologies, The American Academy of Ophthalmology, and Monarch Teaching Technologies. Prior to joining Tec-Ed, Brian was a user experience researcher, designer, and evangelist at Pfizer, Inc. where he designed Web-based applications and acted as the user experience lead for more than 15 projects.

When

Wednesday, October 28, 6:00 PM – 8:30 PM

Where

ProQuest
789 E Eisenhower Pkwy
Ann Arbor, MI 48108

Map

Cost

$5 for Full-time Students (ID must be presented)

$10 for MIUPA and MOCHI members

$20 All others

RSVP

Seating is limited, so please RSVP at Upcoming.org to ensure entrance to this event. You can also send an RSVP to events@miupa.org

Schedule

6:00 PM Registration, networking, and pizza

6:45 PM Announcements

7:00 PM Program

Press Release:
ProQuest Hosts Michigan Usability Professionals’ Association Workshop

ANN ARBOR, Mich., October 28, 2009 – ProQuest, an information and technology company, will host the Michigan Chapter of the International Usability Professional’s Association’s (MIUPA) “Start a UX Movement at Your Company” workshop at its Ann Arbor, Michigan headquarters on Wednesday, October 28. The workshop brings together a group of interface designers, usability engineers, information architects, students, and other information professionals to network and learn from Tec-Ed consultant and usability expert Brian Phelps. The session will showcase strategies and tactics for starting and fueling a user-centered movement inside an organization.

“ProQuest is proud to be a cornerstone in Michigan’s continuing development in high-tech and information industries, said Bipin Patel, ProQuest’s Chief Information Officer. “Our R&D and User Experience teams have been recognized worldwide for their innovations. We’re very pleased to provide a venue for knowledge sharing, and I’m confident that we’ll all be inspired by the user-driven information technology found within our own community.”

The workshop will help participants conquer a common corporate dilemma: lower internal user experience standards for internal corporate systems than in external-facing systems. Mr. Phelps will showcase strategies and tactics to help start and then maintain a user-centered movement inside organizations. He has been designing and researching systems for more than 10 years, with eight years of experience in user-centered design techniques, including usability testing, heuristic evaluation, user interface design and development, field usability studies, and contextual inquiry. As a Tec-Ed consultant, Mr. Phelps has evaluated consumer-oriented wireless phone websites, an in-home wireless hardware product, Web-based educational systems, a volunteer organization’s website, e-commerce workflow, virtual desktops, a test authoring system, and alternative Web-based survey designs. His clients include Campbell-Ewald, McAfee, ETR Associates, VMware, Nextivity, McGraw-Hill, Seagate, Chrysler, IEEE, RightNow Technologies, The American Academy of Ophthalmology, and Monarch Teaching Technologies. Prior to joining Tec-Ed, Brian was a user experience researcher, designer, and evangelist at Pfizer, Inc. where he designed Web-based applications and acted as the user experience lead for more than 15 projects.

The “Start a UX Movement at Your Company” workshop will be held Wednesday, October 28, 6:00 PM – 8:30 PM, at ProQuest’s Ann Arbor headquarters. The session is $5 for Full-time Students (ID must be presented) $10 for MIUPA and MOCHI members $20 for all others. All proceeds go to MIUPA.

For more information, visit http://miupa.org/

Seating is limited, so please RSVP at Upcoming.org to ensure entrance to this event. You can also send an RSVP to events@miupa.org

ProQuest is best known for the creation of information tools and technologies that support research around the world in schools, libraries, universities and businesses. Last month, the company was ranked by InformationWeek magazine among the top 30 U.S. firms for innovative use of business technology. It was also honored with the 2007 Red Hat Innovation Award for Increased Return on Investment.

About ProQuest
ProQuest creates specialized information resources and technologies that propel successful research, discovery, and lifelong learning. A global leader in serving libraries of all types, ProQuest offers the expertise of such respected brands as Chadwyck-Healey™, UMI®, SIRS®, and eLibrary®. With Serials Solutions®, Ulrich’s™, RefWorks®, COS™, Dialog® and now Bowker® part of the ProQuest brand family, the company supports the breadth of the information community with innovative discovery solutions that power the business of books and the best in research experience.

More than a content provider or aggregator, ProQuest is an information partner, creating indispensable research solutions that connect people and information. Through innovative, user-centered discovery technology, ProQuest offers billions of pages of global content that includes historical newspapers, dissertations, and uniquely relevant resources for researchers of any age and sophistication—including content not likely to be digitized by others. Inspired by its customers and their end users, ProQuest is working toward a future that blends information accessibility with community to further enhance learning and encourage lifelong enrichment.

For more information, visit http://www.proquest.com or the ProQuest parent company website, http://www.cambridgeinformationgroup.com.

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