User Experience Practitioners at Covenant Eyes improve our products and services by gathering feedback and insight through design research, often with users, and doing various types of design work, from abstract information architecture to more visible graphic design. This work not only improves our existing features, but also helps describe new features that will have great benefit for our customers. UX Practitioners work together with people from other departments, like Product Development or Marketing, to see design work carried through delivery to our customers.
User Experience Architect at Covisint (Detroit)
The ideal candidate must possess a unique blend of usability expertise and business and technical savvy to help design Covisint’s next generation interfaces and lead a team of UI engineers through the implementation. This position entails performing user research and analysis, creating interface designs, rendering HTML prototypes, and performing usability testing. You will be expected to establish and leverage corporate user interface standards and graphics in product user interfaces. You will own the user interface framework used as a basis for front-end development across all products created by Covisint. You will establish usability requirements, builds prototypes, describes interactions, and negotiates feasible designs with developers. In addition, the qualified candidate will evaluate product and prototype usability at established milestones during the software development lifecycle.
Good Help is Hard to Find: Considerations for Choosing and Implementing Effective Help Systems
Pure Visibility, 201 S. Main Street, Ann Arbor, MI 48104
Wednesday, April 25th, 6pm
Usually the last system to be implemented, but many times the most important lifeline for the customer, is the software help system.
Ideally, your software system is perfectly understandable and problem-free from lots of user testing and software iteration, but that’s usually not the case. Your customers may get frustrated and leave the site, and may even complain about their crappy experience to others. Providing your customers with effective Help is the last chance you have to turn a frustrating experience into a meaningful one.
As a User Experience professional, what Help strategies should you consider? What content do you need? How do you find an appropriate Help Authoring Tool for your software product? There are many vendor systems out there that offer many features. What do you really need? Attendees will learn about help system considerations such as: how to connect the help system to your software, content management features, content strategy, localization, statistics, and more, which will assist you in finding a solution that helps your frustrated customers become happy customers.
About Our Speaker
Elaine Meyer is a User Experience Specialist at ProQuest, an electronic and microfilm publisher in Ann Arbor, Michigan. With over 4 years experience managing, implementing, and producing content for user assistance systems, she has a good grasp on where and when users might need a little extra help. Elaine has implemented the ProQuest platform software user assistance (Help) system from it’s infancy, customized it to suit the platform, populated it with content, and localized that content into 18 other languages.
Before her role at ProQuest, Elaine was an application engineer for a manufacturing company. In her role, she made it her mission to provide pertinent information for her customers 24 hours a day through implementing and populating content for an online FAQ user assistance system.
Elaine earned her MSI degree in human-computer interaction (HCI) and Library and Information Services (LIS) from the University of Michigan School of Information in 2009, and is an avid cyclist, dog walker and veggie enthusiast.
When
Wednesday, April 25th
6:00 PM — Networking
6:45 PM — Announcements
7:00 PM — Speaker
8:30 PM — Wrap up and more networking
Location
Pure Visibility, Ann Arbor
Parking is available nearby, including the Fourth & Washington parking structure.
Cost
Current students $5
Usability Professionals’ Association members $10
All others $20
Register
Register online at Guestlist so we know who’s coming and how to plan for refreshments. We’ll also take payment (cash or check) at the door. Questions? Email events {at} michiganupa dot org.
User Experience Designer, University of Michigan MLibrary
Tweet: https://twitter.com/#!/MLibraryUX/status/158591442720272384
User Experience Designer
University of Michigan MLibrary, Ann Arbor
The User Experience (UX) Department at the University of Michigan Library is seeking a talented and enthusiastic UX Designer. The ideal candidate will be able to create beautiful and usable interfaces, have a passion for understanding users, strong problem solving skills, and be invested in improving the library web experience. The UX Designer will focus on interface design but also take part in the full range of departmental duties, including user research/usability, accessibility, and web analytics. The UX Designer works in a collaborative team environment and participates in all stages of development – from concept to implementation.
This position will be a FULL-TIME, TWO-YEAR term appointment with the possibility of renewal. See the full job posting for more information and instructions for applying.
Contact Suzanne Chapman (suzchap-at-umich.edu) with any questions about the position.
Direct link to job posting: http://umjobs.org/job_detail/65627/user_experience_designer
Cengage Usability Positions
Cengage Learning is a leading provider of innovative teaching, learning and research solutions for the academic, professional and library markets worldwide. The company’s products and services are designed to foster academic excellence and professional development, increase student engagement, improve learning outcomes and deliver authoritative information to people whenever and wherever they need it. Through the company’s unique position within both the library and academic markets, Cengage Learning is providing integrated learning solutions that bridge from the library to the classroom.
Position Title Location (click on each link below for details–opens new window):
- Agile Developer/Tester II MI-Farmington Hills
- Systems Analyst II MI-Farmington Hills
- Web Services Manager MI-Farmington Hills
Michigan UXPA 